Support

Filming a kick

How do I film so the app can read my kick?

Prop the phone up 2½ yards behind the ball. Tap record. Run in from the side. The app shows these steps, with a picture, before you film.

Why does it have to be slow motion?

The ball leaves your foot in a split second. Slow motion gives the app enough frames to see the contact and measure the ball’s speed and spin. A normal-speed video is refused, and the app tells you to film again in slo-mo.

The app asked me to re-film. Why?

KickWorx never guesses. If the video is too blurry, too far away, cut off, moving, or from the wrong angle, it asks for a new one instead of making up feedback. Try again with the phone held still (propped up is best), the ball and your whole body in the picture, and good light.

Do I need internet on the field?

Yes, for now. The analysis runs on our server, so the phone needs a connection (cell data is fine) to upload the kick and get the result back.

Your results

How is the score worked out?

Each kick has three focus points. The app measures your body and the ball, scores the kick out of 10 in half points, and tells you which points to keep and the one to fix next.

How accurate is the shot speed?

It’s an estimate from the video alone, so the app always shows it as a range, like 55 to 60 mph. Spin, launch and curve are estimates too.

Something hurts after kicking. What should I do?

KickWorx doesn’t give medical or injury advice. Stop, and talk to a coach or a doctor.

Your account

Who sets up the account?

A parent. Each player’s profile lives under the parent’s account, and players under 13 never need their own email.

I forgot my password.

On the sign-in screen, tap “Forgot password?” and follow the email we send. If it doesn’t arrive, check your spam folder, then email us.

What does it cost?

The Inside Foot pass is free, forever, with no card needed. Everything else will be a subscription; prices will be announced before the January launch.

Privacy and deleting data

Do you keep my video?

No. The video is deleted as soon as the analysis is done. Only the numbers and the feedback are saved. The full details are in our privacy policy.

How do I delete my account?

In the app, open the Profile tab and tap Delete account. It removes every player profile, score and piece of feedback, and can’t be undone.

How do I delete just one player, or one score?

Email privacy@getkickworx.com from the account’s email address and tell us what to delete. We’ll do it within 30 days.

The December test

KickWorx opens to a small group of testers on December 1, 2026, and to everyone in January 2027 on the App Store and Google Play. To join, use the form on the home page.

Contact

Help with the app: support@getkickworx.com
Privacy and deleting data: privacy@getkickworx.com

KickWorx, made by Conner Watkins, Utah, USA.